Cranedge India Pvt. Ltd.

About

Cranedge offers complete maintenance services for Industrial and workshop cranes along with distribution and servicing of Machine Handling equipments of Hyster-Yale Group.

Goal

To streamline Cranedge Crane maintenance services with real time data from field engineers which will enable real time monitoring of maintenance schedules and lower maintenance costs which in turn enable organization to achieve higher customer satisfaction.

To streamline delivery and maintainance services of Hyster-Yale product-line in India.

Solution Implemented

Used ARCHIBUS Preventive Maintenance module along with Mobile app (developed by Crestere) to streamline and automate the maintenance process to proactively maintain critical assets, minimizing downtime and data availability for back office.

Workshop module to manage Job Cards for work done in Cranedge workshop premises with details of engineer and time taken to perform particular activity. This module also sends Quotation of replaceable parts required during any repair to corresponding sales representative of Cranedge.

Live tracking of engineer’s location on Map gives the monitoring supervisor real-time location of engineer and visual snapshot of current work assigned to engineers.

Result

• Streamlines and automates the maintenance contracts process to improve operational efficiency
• Minimizes operational equipment downtime and costly repairs
• Extends useful service life of physical assets resulting in reduced capital outlays
• Improves planning by capturing metrics on costs, resource usage, workload/performance, equipment maintenance history, and more
• High crane up time, High productivity, Higher profitability
• Real time engineer updates on current work, location, contact information etc.

Some of Features/Functionality

• Manage: Engineers, Customers, Location, Checklists
• Manage: AMC, OTHC checklists, Crane datasheet
• Manage: Cranes, Spare parts, SLA etc.
• Manage Delivey status of Yale products
• Live Location monitor to track Engineer’s location on the Map
• Time tracking of workshop activities within Cranedge premises

Reports

AMC Reports, OTHC Reports, Repair Reports, Spare Reports, Breakdown Reports, Schedule Reports, Mean Time To Repair Report, Right-First-Time Analysis, Engineer Allocation Report, Live Engineer location monitor etc.